Operations
Usman Riaz
Operations & Soft FM Manager
Oversees on-the-ground deployments and facility services across the live contract base. Single point of contact for client operations leads.
About MANSTOCK
Protecting what matters to our customers.
A Manchester-based provider of integrated security and facilities management. We supply fully trained, SIA-licensed officers and skilled trades across Manchester, Liverpool, the East Midlands and London — and onward across the UK on contract.
Who we are
Built on integrity, customer-focused support and professionalism.
MANSTOCK was established to remove the seams between security, cleaning and maintenance — three disciplines that, on most sites, are bought from three separate suppliers and audited against three different reporting standards. We do them as one operations team, with one named manager per site.
From a 24/7 head office in Manchester we deploy SIA-licensed officers, NASDU-certified canine units, BICSc-aligned cleaning teams and a multi-trade maintenance roster. Every operative is uniformed to client specification, vetted to BS 7858 and inducted on site before first shift.
Our principles
- Customer service first. Quality of service over cheapest price, every time.
- Asset protection. Treat every customer site as if it were our own.
- Partnership. A management relationship, not a transactional one.
- Professionalism. Smart, briefed, retained officers — never agency churn.
- Confidentiality. NDA-bound where required; safeguarding-aware everywhere.
- Training & welfare. Continuous development, properly paid, properly equipped.
We have been built on integrity, excellent customer-focused support and professionalism — and that is the order in which we recruit, brief and review every member of the team.
MANCHESTER · UK
Leadership
The people behind the uniform.
HR & Compliance
Asma Shakir
HR & Compliance Officer
Recruitment, BS 7858 vetting verification, SIA licence audit and welfare. Owns industry regulatory compliance end-to-end.
Coordination
Abu Bakar
Operations Coordinator
Shift scheduling, control-room dispatch and resource allocation. The person who picks up at 03:00 when an alarm activates.
Standards & vetting
Every officer, every operative, audited.
SIA-licensed only
Officer licence checked at induction, mid-contract, and at renewal.
BS 7858:2019 screening
Five-year work history, identity, right-to-work and criminal record verification.
ISO 9001 & 14001
Quality and environmental management certified, audited annually.
NASDU canine standards
Handler & dog assessed, vet-certified and re-tested at quarterly intervals.